Nail Envogue

My husband and I got pedicures and I got my nails done here yesterday. We paid $75 each for the spa pedicure, she put lotion on my his ands feet put towels around them and left to do someone’s nails. His total pedicure time was 15 min. I had a nail fill in and paint and was charged $55 for this (see pic below)! She cut most of my fingers to the point of soreness and the paint peeled this morning. Yesterday when o washed and dried my hands one of my nails peeled before I got out the door. I will NEVER go back here for nails.

First time customer. I was greeted promptly by a friendly reception associate that helped me with SNS nail colors (amazing selection). In 10 minutes I was seated with Billy for my nail service. He was friendly and detailed with his work, and I love how my nails turned out. I was out the door in an hour. Even though they were busy, I never felt rushed. Also, I enjoyed the atmosphere because everyone (customers and employees) seemed to be having a good time. If your looking for a change like I was, (15 yrs of SNS between 2 salons) Nail Envogue is the place.

I have been going to this place on and off for nearly 5 years. Up until recently I’ve never had an issue. But the last 2 times have been the worst experiences. This week I went in wanting simple french tips with an almond shape. I sat down and the nail tech told me he could do it. I was there for nearly 2 hours and my nails look HORRIBLE. He started on the white tips after about an hour and I could’ve done more even tips. I wish I had pictures, I was on the verge of tears. I told him they needed to be fixed and he called someone over to help. The tips look alright but the rest of it is awful. My cuticles were destroyed while he was filing my nails and they were bleed and painful for the rest of the day. There’s bubbles in each one of my nails and they are already coming off my nail after 3 days. I will not be back.

I hate to have to post a negative review for a business but unfortunately this business does not value its customers or their happiness with their product. Yesterday my daughter and I went to both get gel pedicures, a gel manicure for me and a full set and SNS manicure for her. This was a big day, her Junior prom. We were not sitting together but I checked and asked her if she told the Tom, her nail technician, the length she wanted. She assured me she had. This is important because she is a lacrosse player and is in district playoffs right now so her nails can not be too long or she can’t hold her stick and play. . When I went over after I was done, I told him they were too long and asked if he could cut them and file them, he said no, it wouldn’t look good and refused. I said we have to leave and HE REACHED for the $20 bill in my hand, which I was debating on giving him as a tip after seeing her nails. For lack of time to argue, I handed it to him and left! We had already been there 2 hours (we had an appointment at 1:00)! When we got in the car she started crying. She said he did not cut them where she told him and he made her uncomfortable. When we got home I called and they wanted us to come back, so they could cut them and file them, something that was refused to us when we were there. We were running late and her date was on the way to get her! I CUT THEM DOWN AND FILED THEM MYSELF!! They gave me the manager, Lynn’s number, which was the wrong number, and told me to send pictures, which I did. After no response I went by this afternoon. I wanted a refund, not the $211 I paid for all of our services, just the amount for her nails. I was told that she must have asked for long nails because they don’t like doing long nails and when she came she had long white nails. Apparently they believe in blaming the customer.She did have white nails but they weren’t long like the ones Tom gave her, because again she is a varsity lacrosse player. I was told by Lynn, she would give me a partial credit for her nails to come back and get them fixed. Not even a full credit to get a new manicure. This was our first time there, our regular places were booked, and we will not be back. Although I can’t recommend this place I can recommend VP Nails in Landsdowne shops and Lavish Nails in Hamburg!